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Frequently Asked Questions

COMPANY INFORMATION

What is Together Senior Health?

Together Senior Health is a company founded by brain scientists, therapists, and change makers to create better brain health outcomes for people with cognitive decline or memory loss and their caregivers. We empower older adults to live their best lives by maintaining their health and independence at home, improving their social connections, and reducing the risk of further cognitive decline.

Our programs are backed by more than 15 years of scientific research developed with grants from the National Institutes of Health (NIH), Alzheimer's Association, and research in collaboration with the University of California, San Francisco (UCSF).

Together Senior Health provides engaging online group movement classes, activities, and resources through an easy-to-use digital platform that can be enjoyed from the comfort of your home.

Who are the instructors, and what are their qualifications?

Our instructors are passionate about working with older adults living with memory loss. All instructors are certified group movement instructors with a minimum of 5 years of experience working with older adults and expertise in working with participants with Alzheimer's and dementia.

How does Together Senior Health protect my privacy?

We deeply care about your privacy. We have built state-of-the-art technology, operations, and infrastructure to protect your privacy and safeguard the information you provide.

Our platform is HIPAA (Health Insurance Portability and Accountability Act) compliant and provides a secure infrastructure for processing Protected Health Information (PHI).

See our Privacy Policy.

PROGRAM BENEFITS

What kind of results can we expect?

We are actively conducting clinical trials to provide scientific evidence of specific outcomes we have seen in NIH-funded pilot studies, such as improved cognitive and/or physical function.

Early evidence shows that our Moving Together program contributes to participants' quality of life and improved mobility by helping them:

  • Stay Independent: Classes help relieve stress and improve mobility, balance, and coordination to enhance independence and peace of mind.
  • Stay Healthy: Program participants benefit from improvements in physical function, attention, and alertness without the uncomfortable side effects often seen with popular medications.
  • Stay Together: Classes help participants form healthy habits, connect well with others, and reduce feelings of social isolation while gaining a greater sense of well-being.

The program participants report less stress, fewer falls, and high overall satisfaction with the program.

Learn more about our results in this Participant Impact Report.

ls this program just for people with memory loss or for caregivers?

The Moving Together program is a gentle, live-streaming group movement class designed for people living with memory loss and their caregivers to experience mutually beneficial social, cognitive, and movement activities. Participants can attend the online classes alone or with a care partner or family member.

Caregivers may be required to join a participant with more-advanced memory loss or physical symptoms.

Caregivers find the program helpful in managing stress, providing better care, and improving their bond with loved ones.

How do l know if Together's programs suit me or my loved one(s)?

We have programs to suit nearly anyone who is experiencing memory loss but not living in a memory care facility:
  • Different Moving Together classes could be right for you if you have been diagnosed with dementia, Azheimer's or other related diseases such as Lewy body or vascular dementia.
  • lf you have mild cognitive impairment (MCl) or age-related memory decline, our Brain Health Together and more-active-level Moving Together programs could be a good fit for you.
Caregivers also benefit from attending the Moving Together program! It helps manage stress, provides better care, and improves their bond with loved ones.

CLASS EXPERIENCE

How do online live classes work?

The Moving Together program allows you to participate from the comfort of your own home. One-hour group classes are offered online and take place once or twice weekly.

Each class consists of the same instructor and up to 8 class participants or pairs, typically grouped by their level of physical and cognitive status.

Participants get to know and form a bond with each other and their instructor during each class session. Movement and a sharing discussion follow a general curriculum but are tailored to each session to the group's needs.

What do I need to participate?

To attend our programs, participants should be able to:

  • Sit in a chair (or a wheelchair) and participate in a one-hour long session.
  • Be relatively comfortable using technology for everyday internet activities, or have someone who can help access the online classroom.

If you are unsure whether someone is appropriate for the Moving Together program, we recommend consulting with a doctor before starting the program.

Participants do not need any prior training or experience to participate in the Moving Together program, which may complement other activities they enjoy.

Do l need any specific technology or equipment to participate?

Participants need a broadband internet connection and a computer or a full-size tablet (Mac, PC, or iPad) with a camera and microphone that support streaming audio and video.

Participants should wear comfortable clothing and use a stable chair.

How much does it cost?

Together Senior Heath partners with U.S. health insurance plans, home care agencies, and other organizations to make our programs more accessible and affordable.

Eligible members affiliated with these institutions enjoy free participation in Together's programs. If you are unsure whether this program is covered, specific questions about your eligibility and benefits can be directed to your health insurance plan or care services provider.

If the Moving Together program is not a covered benefit, you can still register at $249 per month by contacting us via the Get in Touch form on our website. You can cancel at any time, and there is no long-term contract.

How do l get started?

Whether you have found us directly or through your health insurance plan, home care agency, or another organization that offers access to Together's programs, you can register by contacting us via the Get in Touch form on our website, or by following the instructions and link that your organization shared with you.

Our online registration process is fast and easy. Customer support is provided if you need help registering or attending classes.

What is the best way to encourage my loved one to participate?

People living with a wide range of memory loss and their caregivers find this program enjoyable and helpful. Sharing others' experiences can help your loved one feel more comfortable trying something new.

Participants have told us:

"It not only helps with the physical part, it helps the way l think."  Joe, participant.

"I feel more energized, and my arthritis pain gets better."  Robert, participant.

"I enjoy the teachers and the people in the class: We have all grown together, and it's a pleasure to see them each week."  Kim, caregiver.

" [I liked] the friendship, caring, [and| the improvement in both my husband's and my balance. He had fallen , and there was a fear of walking our streets...His confidence is back, and we are out and about again."  Joan, caregiver

Sharing videos can also create a more engaging sensory experience for someone with memory loss.

View this informational video about Together Senior Health programs: https://www.togetherseniorhealth.com/for-individuals

COMPARISON TO OTHER SOLUTIONS

How is Moving Together different from an exercise program?

Moving Together is not a fitness or exercise program. It is a science-based gentle, online group movement program supported by the right balance of technology and human touch, including gentle movement, mindfulness, music, and social connection.

It contributes to participants' quality of life and improves balance and mobility.

ls this a substitute for drugs l may have been prescribed?

Class participants will benefit from our program regardless of using other solutions that may be prescribed to address cognitive decline, Alzheimer's, dementia or related conditions, including medications.

Get in Touch

Do you have more questions? Please reach out. We’re happy to provide more information about our company and program.